FREQUENTLY ASKED QUESTIONS
Kratom is an herb that is also known as Mitragyna Speciosa. The leaves are where the robust alkaloids live. The two main alkaloids include Mitragynine and 7-hydroxymitragynine. The largest exporter of kratom is Indonesia. Kratom is also found in other Southeast Asian countries including Thailand and Malaysia.
Kratom sourced from a reliable vendor that lab-tests its kratom is generally safe when used responsibly – such as Organic Botanicals USA. To evaluate potential risks associated with kratom use, we suggest always consulting with your healthcare provider before taking kratom for the first time.
In the United States, there are no federal laws regarding Kratom. There are laws against Kratom possession in Arkansas, Alabama, Indiana, Rhode Island, and Vermont. Kratom is also illegal in San Diego, CA., Ontario, OR., Jerseyville, IL., Washington, D.C., and Sarasota County, FL. You are ultimately responsible for ever-changing kratom legality. If you have additional questions about the legality of kratom you may want to check out our blog section. There are articles there for each state and it will go into detail about the laws for that specific state.
We recommended that you store kratom in a dark, moisture free area. Kratom is best stored in air tight bags or jars.
Kratom originates from Southeast Asia, in countries such as Thailand, Indonesia, Malaysia, Myanmar, and Papua New Guinea.
SHIPPING
We use USPS for our shipping].
- USPS First Class (3-5 Business Days)
- USPS Priority (2-3 Business Days)
- USPS Express (1-2 Business Days)
Orders of $90 or more ship FREE with USPS Priority!!
If placed before (3pm MST), your order will ship the same day. If your order is placed after this time it won’t ship till the next business day. Orders placed on the weekend will be dropped off on Saturday and ship out Monday.
Once you receive a email and text from us that your order has been shipped, click on the link in your email and text message to track your order. It will instantly take you to updated information on your shipment. If you need assistance just contact us at: OrganicBotanicalsUSA@gmail.com or 970-502-8417.
Fort Collins, CO
Simply just email us a picture of your damaged package, so that we can reship it out to you. OrganicBotanicalsUS12@gmail.com
ORDER:
You can change your shipping address any time before an order gets shipped. Let us know as soon as possible so we can update all information necessary.
If you change your mind and want to cancel your oder please contact us as soon as you can. And we will cancel and give you a full refund. If you decide to cancel once order has been shipped we cannot issue a refund.
Request a refund on our contact page and one of our representatives will get back to you as soon as possible. If you have already received the product we will have you return it. Our representative will walk you through everything that’s necessary.
PAYMENT
OBUSA or Organic Botanicals USA, LLC
Debit/Credit Visa and Master Cards only.
Yes your connection to our website which is SSL and Trust Guard Secured is safe as well is your card information.
